OVERVIEW

This website is operated and maintained by the ark agency.Throughout the site, the terms “we”, “us” and “our” refer to OGJKA. Swed offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

ONLINE STORE

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

RETURN AND EXCHANGE

Once an order is placed the order can not be cancelled or exchanged This includes pre-ordered and custom ordered items. Pre- orders can not be changed during processing time.
You can initiate exchange before it’s out for delivery
Please reach-out to Team OGJKA via email (OGJKAWEAR@gmail.com) to initiate exchange

SHIPPING AND DELIVERY

1. **Delivery Date**: the product will be deliver with 3 to 4 business days after confirmation of the order

2. **Shipping Methods**: We offer several shipping options to accommodate your needs, including standard, expedited, and express shipping. The shipping methods available will vary depending on your location and the items in your order.

3. **Shipping Costs**: Shipping costs are calculated based on the weight of the package, the shipping method selected, and the destination address. Customers will be able to view the shipping costs before completing their purchase.

4. **Delivery Timeframes**: Delivery times will vary depending on the shipping method selected and the destination address. Standard shipping typically takes 3-7 business days within the continental United States, while expedited and express shipping options offer quicker delivery times.

6. **Tracking Information**: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This allows you to track the progress of your package and estimate the delivery date.

7. **Delivery Address**: Please ensure that the shipping address provided is accurate and complete. We are not responsible for packages that are lost or delayed due to incorrect address information provided by the customer.

8. **Delivery Attempts**: In the event that a delivery attempt is unsuccessful, the carrier will typically leave a notification card with instructions for rescheduling delivery or picking up the package from a local facility.

9. **Shipping Restrictions**: Some items may be subject to shipping restrictions due to size, weight, or regulations imposed by the carrier or destination country. We will notify customers of any shipping restrictions that may apply to their order.

10. **Shipping Damage or Loss**: In the rare event that your package is damaged or lost during transit, please contact us immediately so that we can assist you in filing a claim with the carrier and arranging for a replacement or refund.

11. **Shipping Holidays**: Please note that shipping carriers may observe holidays, which could affect the processing and delivery of your order. We will do our best to notify customers of any anticipated delays due to holidays or other factors beyond our control.

12. **Policy Updates**: We reserve the right to update or modify this shipping and delivery policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By placing an order with us, you acknowledge that you have read, understood, and agree to abide by our shipping and delivery policy. If you have any questions or concerns, please contact our customer service team for assistance